FAQ

What is a custom jersey?

Custom on-field style jerseys are a more affordable option for autograph seekers. These jerseys do not have any brand name or tags and are made in the Philippines. They feature stitched on names and numbers and are made to look very similar to the on-field jerseys that the players wear. These custom jerseys are very commonly used in the memorabilia industry.

What authentication companies do you use?

We have a great relationship with James Spence Authentication (JSA) who we have in house to authenticate items often. We also sell items with authentication from companies such as Beckett, PSA/DNA, Fanatics, MLB, Tri-Star, Upper Deck, Steiner Sports, Schwartz Sports, Radtke Sports, Lojo Sports, Leaf, Stacks of Plaques, Fiterman Sports, Hollywood Collectibles, Total Sports Enterprises, Online Authentics, Panini, USA Sports Marketing, SGC, Pro Player, JP's Sports & Rock Solid Promotions, AI Verified, Sure Shot Promotions, Mead Chasky Sports, Five Star Grading, New England Picture and the Patriots Alumni Club/Diamond Legends. We will only offer items with authentication from these companies. We do not support the “auction house letter of authenticity” process which causes the buyer to then have to pay more for authentication and have the risk of an item not passing authentication. Every item we offer comes fully authenticated so there is no doubt of its authenticity. Game used items must have authentication from PSA, Mears, Dave Miedema or John Taube.

Are there reserves?

The only auction format that has reserve prices is the MVP Auction.

Do you use stock images?

Not often. If a stock image is used, it will be clearly stated in the description of the item.

Can I cancel my bid?

Once a bid is placed, it cannot be retracted. All bids are final.

How does the 10-minute rule work?

The auction pre-closes at 11 PM EST the night of the auctions. Bidders can bid on any lot throughout the entire length of the auction. All lots with 2 or more bids at 11 PM EST will remain open to all bidders. Any lot with a single bid or that has zero bids at 11 PM EST will close and be awarded to the single bidder. The 10-minute rule pertains to each lot individually and each lot will close after 10 minutes without a new bid on that lot. If a bid is placed, the 10-minute time will be reset for that lot.

What is the difference between a straight bid and a max bid?

If you enter a "straight bid" you are raising the current bid to that exact amount. Ex: If an items current bid is at $20 and you place a "straight bid" of $50, the current bid will then sit at $50 unless that bid is outbid by another bidders previous max bid. If you place a "max bid" you are essentially saying you would like the software to bid on your behalf if another bidder places a bid (up to your max bid). Ex: If an items current bid is at $20 and you place a "max bid" of $100, the current bid will then sit at one bid higher than the previous bidders max bid, if the previous bidders max bid amount was $30 then the current bid will sit at the next bid after $30. If the item had zero bids or the previous bidder placed a straight bid of $20, the current bid will then sit at the next bid after $20.

Can I return an item?

Items damaged during transit or items inaccurately described will be eligible for return within 31 days from the auction ending. Due to the nature of the auction, items that are accurately described are not eligible for return.

Can I come pick up items I have won and paid for in person?

Yes, please contact us and let us know when you would like to stop by and pick up your items. We will do our best to have your items ready when you arrive. *We offer framed jerseys which may be shipping from our framer in Pennsylvania. Please see the description of any framed jersey to see if the item is located at our framer or at our warehouse.

Do you ship outside of the United States?

The only country we ship to outside of the US is Canada. If you are having items shipped to Canada, please keep shipping costs in mind when bidding and that we will only ship via USPS Priority, USPS Express, DHL or FedEx all depending on the value and size of the package. If you would like a shipping estimate on an item shipped to Canada, please email us.

If I have other questions, where can I get answers?

Please Contact Us and we will get back to you ASAP.